We typically respond within 1–2 business days.
Frequently asked questions
How do I join a class as a student?
Your teacher will give you an invite code. In the app, tap the "+" button on the My Classes screen and enter the code to join.
How do I add a family member (like my child) to my account?
From your profile, choose "Add Family Member," enter their name and photo, and they'll be added to your account. You can switch between profiles at any time without signing out.
What happens to a student's data if a teacher removes them from a class?
Teachers can choose to either archive a student (keeping their lesson history visible to the student as read-only) or permanently remove them, which deletes their associated data. This choice is made by the teacher at the time of removal.
Can I use StaveFlow on both my iPhone and iPad?
Yes — StaveFlow works natively on both, and everything syncs in real time. Start a lesson note on one device and pick up right where you left off on another.
I'm having trouble signing in. What should I do?
Double check you're using the correct sign-in method (Email, Apple, or Google) that you originally signed up with. If you're still stuck, email us and we'll help you sort it out.
How do I report a bug or suggest a feature?
We'd love to hear from you! Email us at staveflowsupport@gmail.com with details, and include your device type and iOS version if it's a bug report.
Still need help?
Reach out anytime at staveflowsupport@gmail.com — we're happy to help.